SECURITY & PRIVACY
Acuvick Privacy Policy — Your Privacy, Our Priority
Welcome to Acuvick.com. Protecting your privacy and personal information is at the heart of everything we do. This Acuvick Privacy Policy explains how we collect, use, store, and protect your data when you visit or make purchases on our website.
We believe in full transparency and are committed to keeping your information safe, secure, and used only for its intended purpose.
1. Introduction
Acuvick (“we,” “our,” “us”) operates an online shopping platform where you can discover and purchase our products safely and conveniently. This policy applies to all visitors, account holders, and customers of Acuvick.com.
By accessing or using our website, you acknowledge that you have read and agree to the terms of this Privacy Policy.
2. Information We Collect
- Information You Provide
When you create an account, make a purchase, or contact us, we may collect:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely through certified payment gateways)
- Any other information you voluntarily provide (e.g., product reviews, messages)
- Automatically Collected Information
When you visit our website, we may automatically collect:
- Your IP address and browser type
- Device information and operating system
- Pages visited, time spent, and actions taken
- Referring website or campaign source
This data helps us analyze performance and improve your experience.
- Social Login Data
If you sign in using a social account (e.g., Facebook or Google):
- We receive limited profile data (name, email, and profile picture) used only for authentication and personalization.
- We never share, post, or publish anything on your behalf.
3. How We Use Your Information
Your information allows us to:
- Process and deliver orders efficiently
- Send receipts, confirmations, and shipping updates
- Improve our website performance and services
- Respond to support inquiries
- Send occasional promotional emails (only if you’ve opted in)
- Comply with tax, accounting, and legal requirements
- Protect users against fraud or misuse
Acuvick does not sell, rent, or trade your personal data to any external entity.
4. Data Protection & Security
We implement modern, industry-standard security measures, including:
- SSL encryption for all transactions
- Secure and monitored data storage systems
- Controlled access to sensitive information
- Regular internal reviews and compliance checks
We also partner only with reputable payment and technology providers that adhere to recognized data protection standards.
5. Cookies & Tracking Technologies
Our website uses cookies and tracking tools to improve usability and personalize your experience.
Cookies help us:
- Remember your preferences and shopping cart
- Understand how visitors use our site
- Measure traffic and engagement for optimization
You can control cookie permissions through your browser settings. However, disabling cookies may limit some site features.
6. Third-Party Services
Acuvick collaborates with trusted partners that provide analytics, payment processing, and communication support. These may include:
- Secure payment processors
- Email marketing platforms
- Performance and analytics tools
Each operates under its own privacy standards. We encourage you to review their privacy policies if you wish to understand how they manage your data.
7. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Comply with financial or legal obligations
Once this period expires, data is securely deleted or anonymized.
8. Your Rights & Choices
Under data protection principles, you have the right to:
- Access, correct, or delete your personal data
- Withdraw marketing consent at any time
- Request data portability where applicable
- File a complaint with relevant authorities if you believe your rights were violated
To exercise any of these rights, contact our Data Protection Officer at [email protected].
9. Withdrawing Consent
If you change your mind about sharing your information or receiving marketing messages, you can opt out at any time by clicking “Unsubscribe” in our emails or emailing [email protected].
10. Updates to This Privacy Policy
We may occasionally update this Privacy Policy to reflect system improvements or regulatory changes. The most recent version will always be available at https://acuvick.com/privacy-policy, with the effective date clearly displayed.
Continued use of our website after any updates signifies your acceptance of the revised policy.
11. Age of Consent
By using our site, you confirm that you are of legal age in your region. If minors access our site under your supervision, you consent to their use of our services in accordance with this Privacy Policy.
12. Business Transfers
In the event of a merger, acquisition, or sale, your personal data may be transferred to the new entity to ensure uninterrupted service. You will be notified of any ownership changes affecting your data.
13. Contact Information
If you have questions, requests, or concerns about this Privacy Policy, please contact our Privacy Compliance Officer:
Acuvick Customer Support
Selangor, Malaysia
Email: [email protected]
Tell: +60 11-1234 5678
Conclusion
Your privacy is our promise.
At Acuvick, we continuously invest in secure technology, transparent communication, and ethical data management. By shopping with us, you can be confident that your information is treated responsibly and with respect.